19100, 19200, 29100, and 29200

Preparing the Appliance

Before you start to install or remove DIMMs, make sure:

• You shut down the appliance and unplug the power cables.

• The appliance is in a clean environment and on a level surface.

• You can physically access and open the cover of the appliance.

• You have the Check Point Memory Kit.

Important

• To protect the appliance and the memory modules from electrostatic discharge, make sure that you are properly grounded before you touch these components.

• We recommend that you use the grounding wrist strap that is included in the memory kit. The grounding plug on the rear of the appliance provides a chassis grounding point.

• For more information, read the Health and Safety Information in the Getting Started Guide:

Quantum Force 19000 and 29000 Appliances Getting Started Guide

Memory Kit contents

• QR code page - Installing and Removing Memory in Check Point Appliances

• Memory DIMMs

• ESD grounding strap (anti-static)

To prepare the appliance:

1. Shut down the appliance by one of these methods: from the Gaia Portal, through CLI commands, or quickly press and release the power switch.

   Note - We do not recommend the use of the power switch as it results in a forced and immediate shut down.

2. Remove the power cords from the appliance.

3. Place the ESD strap on your wrist and attach the other end to a grounding point on the appliance.

4. Loosen the appliance cover screws.

5. Remove the top cover from the appliance.

To remove the top cover:

1. Unscrew the cover screws (number 2 on the diagram below).

2. Pull the top cover back in the same direction the red arrows are pointing on the diagram.

3. Pull the cover up to remove it completely.

   

The 29200 appliance is shown above. Removal of the top cover is the same in the 19100, 19200, and 29100 appliances.

Item	Description
1	Appliance cover
2	Appliance cover screws
3	ESD grounding point

About DIMM Sockets and the Air Duct Cover

Item	Description
1	Appliance front panel
2	Air duct cover
3	Appliance rear panel
4	CPU0 DIMM sockets
5	CPU1 DIMM sockets

The memory sockets are situated to the left and right of the CPU units. Note - In the appliance configuration diagrams:

• The view shown is always from above the appliance.

• The front panel of the appliance is always at the bottom of the diagram.

  Item	Description
  	Memory socket with DIMM installed
  	Memory socket without DIMM installed

The air duct covers the CPU units and also limits access to the memory DIMMs. Although DIMMs can be replaced or inserted without removing the air duct, we recommend to remove the air duct first.

To remove the air duct cover:

1. Unscrew the six screws (see the red arrows in the image below) that secure the air duct.

   

2. Place your hands on the two parallel sections that cover the CPUs, lift, and remove the air duct.

   You now have full access to the DIMM sockets.

To secure the air duct cover after handling DIMMs:

1. Place the air duct cover in the appliance.

2. Place and tighten the six air duct screws to secure it.

19200 Base Appliance DIMM Configuration

The 19200 Base appliance has a default memory configuration of 96GB: 12 x 8GB.

As needed, replace faulty DIMMs with new ones. Make sure to place them in the DIMM sockets as shown in the diagram.

96GB Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

You can upgrade to 128GB. Use 16 x 8GB DIMMs in all sockets as shown in the diagram.

128GB Upgraded Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

19200 Plus Appliance DIMM Configuration

The 19200 Plus appliance has a memory configuration of 128GB: 16 x 8GB.

As needed, replace faulty DIMMs with new ones. Make sure to place them in the DIMM sockets as shown in the diagram.

128GB Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

29100 Base Appliance DIMM Configuration

The 29100 Base appliance has a default memory configuration of 128GB: 8 x 16GB.

As needed, replace faulty DIMMs with new ones. Make sure to place them in the DIMM sockets as shown in the diagram.

128GB Default Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

You can upgrade to 192GB or 256GB.

To upgrade to 192GB, use 12 x 16GB DIMMs. Make sure to place them in the sockets as shown in the diagram.

192GB Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

To upgrade to 256GB, use 16 x 16GB DIMMs in all sockets as shown in the diagram.

256GB Upgraded Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

29100 Plus Appliance DIMM Configuration

The 29100 Plus appliance has a default memory configuration of 192GB: 12 x 16GB.

As needed, replace faulty DIMMs with new ones. Make sure to place them in the DIMM sockets as shown in the diagram.

192GB Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

You can upgrade to 256GB. Use 16 x 16GB DIMMs in all sockets as shown in the diagram.

256GB Upgraded Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

29200 Base Appliance DIMM Configuration

The 29200 Base appliance has a default memory configuration of 128GB: 8 x 16GB.

As needed, replace faulty DIMMs with new ones. Make sure to place them in the DIMM sockets as shown in the diagram.

128GB Default Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

You can upgrade to 192GB or 256GB.

To upgrade to 192GB, use 12 x 16GB DIMMs. Make sure to place them in the sockets as shown in the diagram.

192GB Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

To upgrade to 256GB, use 16 x 16GB DIMMs in all sockets as shown in the diagram.

256GB Upgraded Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

29200 Plus Appliance DIMM Configuration

The 29200 Plus appliance has a default memory configuration of 192GB: 12 x 16GB.

As needed, replace faulty DIMMs with new ones. Make sure to place them in the DIMM sockets as shown in the diagram.

192GB Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

You can upgrade to 256GB. Use 16 x 16GB DIMMs in all sockets as shown in the diagram.

256GB Upgraded Memory Configuration
Top View (Front panel of the appliance is at the bottom of the diagram)

Removing DIMMs

Important - The appliance contains sharp metal parts such as the heat sink fin and bracket. Handle with care to avoid injury or damage the DIMMs.

Make sure that you prepare the appliance before you remove DIMMs. For more information, see Preparing the Appliance.

To remove DIMMs from the appliance:

1. Remove the power cords from the appliance.

2. Place the ESD strap on your wrist and attach the other end to a grounding point.

3. Press the two retaining clips outward.

   

4. Carefully pull up the DIMM.

   Important - Only touch the rear corners of the DIMM. Pressing on the heat sink or other DIMM components can damage the hardware.

   

   If necessary, first pull up one end of the DIMM, and then the other to gradually release the DIMM from the contact pins.

   Important - Make sure that there are no leftover or loose parts inside the appliance.

5. If you do not need to install any DIMMs:

   1. Replace the appliance cover without tightening the appliance cover screws.

   2. Connect the power cords to the appliance.

      The appliance turns on.

   3. Tighten the appliance cover screws to secure the cover on the appliance.

Installing DIMMs

Important - The appliance contains sharp metal parts such as the heat sink fin and bracket. Handle with care to avoid injury or damage the DIMMs

To install DIMMs in the appliance:

1. Find the DIMM slots on the system board.

2. Press outward on the two white retaining clips.

   

3. Align the new DIMM above the socket.

   

   The top of the DIMM is smooth. The bottom edge has two different-length sets of contacts which connect to the slots on the socket.

   Important: Only touch the top corners of the DIMM. Pressing on the heat sink or other DIMM components can damage the hardware. DIMMs are not symmetrical. Use the hole in the DIMM to guide the DIMM into the raised tooth in the slot.

4. Press the new DIMM into the socket until it clicks into position.

   

   The retaining clips move into the lock position as you press the DIMM into position.

5. Do steps 1 - 4 again for the other DIMMs.

6. Make sure that there are no leftover or loose parts in the appliance.

7. Make sure the DIMM(s) are installed correctly.

8. Replace the appliance cover without tightening the appliance cover screws.

9. Connect the power cords to the appliance.

   The appliance turns on.

10. Place and tighten the appliance cover screws to secure the cover on the appliance.

Verifying the Memory Configuration

To view DIMM hardware details through the LOM Card:

See the Hardware Inventory section in the Lights Out Management (LOM) HTML5-based Card Administration Guide.